KYC Policy

1. General Conditions

The website www.lamabet.com (hereinafter referred to as the "Website") is owned and operated by 3-102-940953 SRL, a limited liability company duly incorporated and registered in accordance with the laws of Costa Rica, with company registration number 3102940953, and having its registered office located at San Pedro, Barrio Dent, Del Centro Cultural Costarricense Norteamericano, San José - Montes de Oca, Costa Rica (hereinafter referred to as the "Company", the "Operator", "We", "Us", or "Our").

The Website is duly licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under License No. ALSI-152406018-F12. The Website has successfully completed all necessary regulatory compliance procedures and holds the legal authorization to conduct gaming operations, including, but not limited to, games of chance and wagering activities.

www.lamabet1.com (hereinafter referred to as the "Website", "We", "Us", "Our", "Company", or "Operator") has passed all regulatory compliance checks and is legally authorized to conduct gaming operations involving all games of chance and wagering.

www.lamabet2.com (hereinafter referred to as the "Website", "We", "Us", "Our", "Company", or "Operator") has passed all regulatory compliance checks and is legally authorized to conduct gaming operations involving all games of chance and wagering.

www.lamabet3.com (hereinafter referred to as the "Website", "We", "Us", "Our", "Company", or "Operator") has passed all regulatory compliance checks and is legally authorized to conduct gaming operations involving all games of chance and wagering.

www.lamabet4.com (hereinafter referred to as the "Website", "We", "Us", "Our", "Company", or "Operator") has passed all regulatory compliance checks and is legally authorized to conduct gaming operations involving all games of chance and wagering.

www.lamabet5.com (hereinafter referred to as the "Website", "We", "Us", "Our", "Company", or "Operator") has passed all regulatory compliance checks and is legally authorized to conduct gaming operations involving all games of chance and wagering.

www.lamabet6.com (hereinafter referred to as the "Website", "We", "Us", "Our", "Company", or "Operator") has passed all regulatory compliance checks and is legally authorized to conduct gaming operations involving all games of chance and wagering.

www.lamabet7.com (hereinafter referred to as the "Website", "We", "Us", "Our", "Company", or "Operator") has passed all regulatory compliance checks and is legally authorized to conduct gaming operations involving all games of chance and wagering.

www.lamabet8.com (hereinafter referred to as the "Website", "We", "Us", "Our", "Company", or "Operator") has passed all regulatory compliance checks and is legally authorized to conduct gaming operations involving all games of chance and wagering.

www.lamabet9.com (hereinafter referred to as the "Website", "We", "Us", "Our", "Company", or "Operator") has passed all regulatory compliance checks and is legally authorized to conduct gaming operations involving all games of chance and wagering.

www.lamabet-play01.com (hereinafter referred to as the "Website", "We", "Us", "Our", "Company", or "Operator") has passed all regulatory compliance checks and is legally authorized to conduct gaming operations involving all games of chance and wagering.

www.lamabet-fun01.com (hereinafter referred to as the "Website", "We", "Us", "Our", "Company", or "Operator") has passed all regulatory compliance checks and is legally authorized to conduct gaming operations involving all games of chance and wagering.

www.lamabet-best.com (hereinafter referred to as the "Website", "We", "Us", "Our", "Company", or "Operator") has passed all regulatory compliance checks and is legally authorized to conduct gaming operations involving all games of chance and wagering.

www.lamabet-game.com (hereinafter referred to as the "Website", "We", "Us", "Our", "Company", or "Operator") has passed all regulatory compliance checks and is legally authorized to conduct gaming operations involving all games of chance and wagering.

www.lamabet-gold.com (hereinafter referred to as the "Website", "We", "Us", "Our", "Company", or "Operator") has passed all regulatory compliance checks and is legally authorized to conduct gaming operations involving all games of chance and wagering.

www.lamabet-play.com (hereinafter referred to as the "Website", "We", "Us", "Our", "Company", or "Operator") has passed all regulatory compliance checks and is legally authorized to conduct gaming operations involving all games of chance and wagering.

www.lamabet-win.com (hereinafter referred to as the "Website", "We", "Us", "Our", "Company", or "Operator") has passed all regulatory compliance checks and is legally authorized to conduct gaming operations involving all games of chance and wagering.

www.lamabet-vip.com (hereinafter referred to as the "Website", "We", "Us", "Our", "Company", or "Operator") has passed all regulatory compliance checks and is legally authorized to conduct gaming operations involving all games of chance and wagering.

The Website adheres to stringent regulatory standards, including comprehensive Know Your Customer (KYC) procedures, in line with applicable laws and regulations. To ensure Customers are adequately informed regarding the KYC procedures, the Company has established a dedicated KYC Policy (hereinafter referred to as the "KYC Policy"), which is fully aligned with the Company's Policy for the Prevention and Combatting of Money Laundering and Terrorist Financing.

The KYC Policy is an integral part of the Terms of Service, Responsible Gambling and Self-Exclusion Policy, Bonus Policy, Privacy Policy, Сookies Policy, AML Polycy as well as any other policies, rules, guidelines, or codes of conduct that may be adopted, modified, or published by the Company on the Website from time to time. By registering a Customer Account on the Website, the Customer expressly acknowledges and agrees to be bound by all such documents, including any amendments or updates thereto, as may be revised and implemented from time to time.

Unless otherwise specified, capitalized terms used in this document shall have the same meaning ascribed to them in the General Terms.

These KYC Policy/procedures encompass the following meas:

2. Simplified Due Diligence (SDD)

2.1 A verified individual Customer will be permitted to access and use the Website’s services., which is still subject to limits and ongoing monitoring based on the risk rating.

2.2 In order to become verified, individual Customers may be screened by Our specialists.

2.3 We reserve the right to verify You using the services and verification systems of third parties, including Sum&Substance (https://sumsub.com) .

2.4 The applicants will be required to provide Selfie photo,a proof of identity as well as a proof of address to be verified by the Company.

2.5 SDD measures are suspended where the Customers' risk assessment changes and it no longer considers that there is a low degree of risk of ML/TF. Under this circumstance, Customers who successfully pass the registration process will be allowed to use Website Services.

3. Enhanced Due Diligence (EDD)

3.1 Enhanced due diligence is required in circumstances giving rise to an overall higher risk.

3.2 When assessing the ML/TF risks the following factors will be considered:

• types of customer (PEPs);
• countries or geographic areas (countries identified by credible sources as not having adequate AML/CTF approaches like FATF's "High-Risk Jurisdictions subject to a Call for Action" (Black List) and "Jurisdictions under Increased Monitoring" (Grey List);
• transactions (discrepancies between submitted and detected information);
• delivery channels (businesses introduced by third parties).

3.3 Customers who are subject to EDD on sole discretion of a Company may be required to provide a written confirmation regarding the legal origin of funds, including but not limited to Source of Wealth (SOW) and Source of Funds (SOF). As a result, We will take a decision to continue or terminate business relations with You as a Customer.

4. Customer Journey

4.1. Registration

In order to participate in the Games presented by the Company, You need to register.

At point of registration within the Website, Company will capture the following Customer information:

• Full Legal Name;
• Complete permanent address;
• Telephone number;
• Email address;
• Date of birth;
• Nationality;

At this stage, the Company screens applicants against geographical areas of operation (IP address detection).

In addition, the system will automatically detect if the personal details entered are already assigned to another Customer.

4.2. Verification Procedure

The Company utilizes Customer identification procedures to validate the true identity and proof of address. The first requirement of ‘knowing your customer’ for money laundering purposes is to be satisfied that a prospective Customer is who they claim to be.

The Company carries out appropriate KYC procedures for all Customers. The objective of the KYC process is to ensure Company holds appropriate information to be able to satisfactorily know who Company is dealing with.

The Company utilizes Customer identification procedures to validate the true identity of its customers. Documenting and maintaining these identification procedures enhances the Company's ability to prevent money laundering activities. If a Company fails to verify a Customer’s identity within an acceptable time period, all activities will be suspended for that Customer and any accounts opened will be terminated. In addition, the Customer Account and Services attached to that Customer will be under stricter scrutiny until the suspension and/or closure is carried out.

Who is subject to verification:

• Customers are subject to all aspects of identification in accordance with the standards of Know Your Customer (KYC) and Customer Due Diligence (CDD);
• Third parties who are service providers, such as providers of various services, owners of the rented premises, banks, payment service providers etc.

Company's KYC procedure foresees the following steps:

• Customer identification and verification (Proof of Identity);
• Customer address verification (Proof of Address);
• Customer payment card verification.

Identity and address verification procedure requires the Customers to provide reliable, independent source documents, data or information according to the approved list of documents.

If a potential or existing Customer either refuses to provide the information described above when requested, or appears to have intentionally provided misleading information, We will deactivate the Customer Account and, after considering the risks involved, consider closing any existing Customer Account. In either case, We will decide whether We should report the situation to the authorities.

Once personal data and documents are received, the Company screens applicants verifiers potential Customers on the presence in the recognized worldwide “black lists” (e.g. OFAC) and sanctions and PEP lists. The Customers who are intended to use payment cards have to go through card verification.

After a Customer has been approved, the Company performs a comprehensive process of Customers’ activity monitoring once the Deposit from the Customer has been received.

4.2.1. Verification of identity (Proof of Identity)

The aim of verification of identity is to establish the following about the Customer: first, middle (if any), and last names, date and place of birth, nationality and details of the document of identity issued in accordance with the legislation of the country issuing the document.

The Customer undergoing verification must provide a photo/scan copy of the original document that certifies the identity. Any document from the following list can be accepted:

• ID card (both sides);
• National passport (all pages with important data);
• Passport (page with photo);
• Permanent resident card (both sides);

The document provided for verification must contain the following information:

• Country issuing the document;
• Serial number;
• Date of issue;
• Expiry date;
• Customer's gender;
• Customer's first name;
• Customer's last name;
• Date of birth of the Customer;

All scanned copies or photos of the document provided for verification must meet the following quality criteria:

• Scanned copies or photos must be made from the original documents;
• Scanned copies or photos of documents must be in color;
• Scanned copies or photos of documents must not be edited using a photo editor software;
• Scanned copies or photos of documents should not have scanning/photographing artifacts such as glare from the flash or blur;
• Scanned copies or photos of documents must be in good quality, and the document data clearly visible.

At the identity verification stage, We will check:

• Authenticity of the document provided by the Customer by comparing authenticity features contained in the document with the authenticity features of a corresponding document in the knowledge base;
• Validity and legality of the document by searching a public register or using open third-party services, where applicable;
• Scanned copy or photocopy for signs of editing in a photo editor software;
• Completeness and correctness of the information filled by the Customer on the verification page;
• Whether the Customer appears in the lists of sanctions, PEP lists, lists of terrorists, and blacklists;
• the Customer information against an existing client database for double registration.

4.2.2. Verification of address

Verification of addresses is confirmation of a permanent and (or) temporary residence of the Customer.

The Customer can provide one of the following documents as proof of address:

• Bank statement about the customer's account;
• Utility bill;
• Tax documents;
• Document confirming registration at the address issued by local authorities;
• Documents issued by the government or other competent authorities;
• Court documents.

Document confirming the Customer's permanent and (or) temporary residence must contain:

• Full name of the Customer ;
• Postal address of the Customer ;
• Date of issue of the document that is not older than 90 days;
• Document must be stamped and signed by the organization's employee (where applicable).

When verifying addresses, We will check:

During selfie photo verification, We will check:

• Authenticity and legality of the provided document;
• Scan/photocopy of the document for signs of editing in photo editor software;
• That the document has all the necessary details;
• Completeness and correctness of filled in information on the verification page;
• That the Customer’s name matches the name on the document provided as proof of identity;
• That the date of issue of the document is not older than 90 days.

4.2.3. Verification with a selfie photo

Verification with a selfie photo is used to confirm that the verification documents really belong to the Customer in question. The Customer must provide a photo of themselves holding the document that had been used to verify their identity (proof of identity) next to the face.

A selfie photo must meet the following requirements:

• Photo must show a Customer holding the verification document;
• Customer's face must fully fit in the frame;
• Customer must hold the document vertically, and all the data on the document is clearly visible.

During selfie photo verification, We will must check:

• Whether the applicant on a photo is the same person as on the identification document;
• Whether the document on the selfie photo and the document used for the identity verification is the same document;
• There are no signs of editing in photo editor software;
• There is EXIF data in photos, and the creation date and current date match.

Our registration page checks Your details as You enter them and will let You know if there’s a problem, so you can make any changes You need to before you click on the ‘Sign Up’ button.

For legal reasons when traveling abroad You may not be able to access your Customer Аccount.

It is Your sole responsibility to ensure that the information You provide is true, complete and correct and You hereby represent and warrant to the Сompany that the information provided is true, complete and correct.

We shall have the right to make a phone call to the number provided by You in course of registration of Your Account, which at Our own discretion may be a necessary part of the KYC procedure. Until the full verification of Your Member Account no Withdrawals, payouts (cashouts) will be processed.

5. Transactions monitoring

All the transactions of Customers on withdrawal and deposits shall comply with the following requirements:

• If the transaction is made by using a payment card, the name of the holder shall be the same as the name of the Website Account owner. It means that any usage of third-party payment card is prohibited.
• If the transaction is made by using an electronic wallet, this wallet`s electronic mail must be the same that was used by a Customer when registering an Customer Account on the Website.
• In case if a Deposit is made from the payment instrument, placement of funds to which is unavailable, the Withdrawal shall be made to the Customer`s banking account, or to another payment instrument - where it will be possible to reliably ascertain that this payment instrument really belongs to the Customer in question.
• The Company does not Withdraw funds, that were deposited by the Customer, to the payments instrument of another Customer.

5.1 Ongoing monitoring

The Company maintains an ongoing duty of care to ensure the Customer's risk profile remains accurate throughout the duration of the business relationship. This Ongoing Due Diligence (ODD) includes continuous monitoring of all transactional and gaming activity to identify patterns inconsistent with the Customer's profile (transactional and behavioral monitoring). Furthermore, the Company shall conduct periodic reviews of the Customer's documentation and re-screen against Sanctions, PEP, and Adverse Media lists to ensure the recorded CDD/EDD information remains relevant and up-to-date, with the frequency of this review being determined by the Customer's current risk rating.

6. Record-keeping of Customer’s documents and data

The documents and data, obtained during the verification, and other financial data (including transaction data and its supportive evidence) is stored, kept, shared and protected in strict compliance with:

• The European Directive 2005/60/EC and European Directive 2018/843 on the prevention of the use of the Financial System for the purpose of money laundering and terrorist financing, as transposed into National Law (L188(I)/2007-2018).
• The Anjouan Money Laundering (Prevention) Act 008 of 2005.
• The Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC ("General Data Protection Regulation" or "GDPR").
• The Limitation of Legal Proceedings Act (Law 66(I)/2012) of the Republic of Cyprus.
• The Financial Action Task Force (FATF) Recommendations: International standards on combating money laundering and the financing of terrorism and proliferation (FATF 40 Recommendations). These are global standards followed by jurisdictions, including those operating with online gaming licenses.
• The European Directive 2015/849 (Fourth Anti-Money Laundering Directive) and Directive (EU) 2018/843 (Fifth Anti-Money Laundering Directive), aimed at harmonizing measures to prevent money laundering and terrorist financing across EU member states.
• The United Nations Security Council Resolutions (UNSCR), which impose sanctions and preventive measures related to the financing of terrorism and other criminal activities, to which all member states, including European Union countries, are subject.
• The Council of Europe Convention on Laundering, Search, Seizure, and Confiscation of Proceeds from Crime (CETS No. 198): Provides comprehensive regulations on money laundering and asset recovery.
• Regulation (EU) No 258/2012 on the application of international sanctions, and Council Regulation (EC) No 2271/96 concerning protection against the extraterritorial application of foreign laws, particularly related to the blocking of transactions and the prevention of the illegal transfer of financial assets.
• The International Monetary Fund (IMF) and World Bank Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) Frameworks: Used by jurisdictions to ensure compliance with global financial standards in money laundering prevention.
• The United Kingdom’s Proceeds of Crime Act (POCA) 2002 and Terrorism Act 2000 (for operators interacting with UK residents or conducting transactions involving the UK).
• EU Council Regulation 2016/2231, concerning the regulation of international sanctions related to financial crimes, including money laundering, terrorism financing, and the financing of weapons proliferation.
• The EU Regulation 2015/847 on information accompanying transfers of funds, which sets requirements for online gaming operators involved in financial transactions to ensure AML/CFT compliance for cross-border payments.
• The Limitation of Legal Proceedings act (Law 66(I)/2012) of the Republic of Cyprus;
• The Privacy Policy of the Website.

7. Contact Us

7.1 If you have any questions about our KYC Policy, please contact Us by e-mail: support@lamabet.com

7.2 If you have any complaints about our KYC Policy or about the checks done on your Customer Account and Your person, please contact Us by email: support@lamabet.com

7.1 If you have any questions about our KYC Policy, please contact Us by e-mail: support@lamabet10.com

7.2 If you have any complaints about our KYC Policy or about the checks done on your Customer Account and Your person, please contact Us by email: support@lamabet10.com